Terms of Service

These terms govern your use of SautiBox and outline the rights and responsibilities of all users.

Last updated: January 15, 2025

Effective: January 15, 2025

Important: By using SautiBox, you agree to these terms. Please read them carefully. If you don't agree with any part of these terms, you should not use our service.

Key Points

📱

Personal use only - no sharing or redistribution

💳

Subscription required for full access

🔒

Your account security is your responsibility

⚖️

Content is protected by copyright laws

🚫

No unauthorized downloading or sharing

📞

Acceptance of Terms

Agreement to Terms

By accessing or using SautiBox, you agree to be bound by these Terms of Service
If you do not agree to these terms, you may not use our service
These terms apply to all users, including visitors, registered users, and subscribers
Your continued use of the service constitutes acceptance of any updates to these terms

Eligibility

You must be at least 13 years old to use SautiBox
Users under 18 must have parental consent
You must provide accurate and complete information when creating an account
You are responsible for maintaining the security of your account

Service Description

What We Provide

Access to a library of audiobooks for streaming and download
Personalized recommendations based on your preferences
Cross-device synchronization of your listening progress
Customer support and technical assistance

Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service
Scheduled maintenance will be announced in advance when possible
Some content may be temporarily unavailable due to licensing restrictions
Service availability may vary by geographic location

Content Library

Our content library is subject to change based on licensing agreements
We add new content regularly but cannot guarantee specific titles
Some content may be removed due to expired licensing agreements
Content availability may vary by region

User Accounts and Responsibilities

Account Creation

You must provide accurate, current, and complete information
You are responsible for maintaining the confidentiality of your password
You must notify us immediately of any unauthorized use of your account
One account per person; sharing accounts is prohibited

Acceptable Use

Use the service only for personal, non-commercial purposes
Do not share your account credentials with others
Do not attempt to circumvent any security measures
Do not use automated tools to access the service

Prohibited Activities

Downloading content for redistribution or commercial use
Attempting to reverse engineer or hack the service
Using the service to transmit harmful or illegal content
Violating any applicable laws or regulations

Subscription and Billing

Subscription Plans

Various subscription plans are available with different features and pricing
Subscription fees are billed in advance on a recurring basis
Free trial periods may be offered for new subscribers
Plan features and pricing are subject to change with notice

Payment Terms

Payment is due at the beginning of each billing cycle
We accept major credit cards and other payment methods as available
Failed payments may result in service suspension
You are responsible for all taxes and fees associated with your subscription

Cancellation and Refunds

You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of your current billing period
No refunds for partial billing periods unless required by law
Free trial cancellations take effect immediately

Intellectual Property

Our Content

All audiobooks and content are protected by copyright and other intellectual property laws
SautiBox and its licensors own all rights to the content and service
You may not copy, distribute, or create derivative works from our content
Our trademarks and logos may not be used without permission

Your Rights

You receive a limited, non-exclusive license to stream and download content for personal use
Downloaded content is for offline listening only and may not be shared
Your license terminates when your subscription ends or is cancelled
You may not remove or modify any copyright notices or watermarks

User Content

You retain ownership of any content you submit (reviews, comments, etc.)
You grant us a license to use your submitted content in connection with the service
You are responsible for ensuring you have rights to any content you submit
We may remove user content that violates these terms or our community guidelines

Privacy and Data Protection

Data Collection

We collect information as described in our Privacy Policy
Your personal information is protected according to applicable privacy laws
We use your data to provide and improve our service
You can control many aspects of data collection through your account settings

Data Security

We implement appropriate security measures to protect your data
However, no method of transmission over the internet is 100% secure
You are responsible for maintaining the security of your account credentials
Report any suspected security breaches immediately

Disclaimers and Limitations

Service Disclaimers

The service is provided "as is" without warranties of any kind
We do not guarantee that the service will be error-free or uninterrupted
Content accuracy and quality may vary
We are not responsible for third-party content or services

Limitation of Liability

Our liability is limited to the amount you paid for the service in the past 12 months
We are not liable for indirect, incidental, or consequential damages
Some jurisdictions do not allow certain limitations, so these may not apply to you
You agree to indemnify us against claims arising from your use of the service

Termination

Termination by You

You may terminate your account at any time through your account settings
Upon termination, your access to the service will end
Downloaded content will no longer be accessible
Some provisions of these terms will survive termination

Termination by Us

We may terminate or suspend your account for violation of these terms
We may terminate the service entirely with reasonable notice
In case of termination for cause, no refunds will be provided
We will provide notice of termination when possible

Governing Law and Disputes

Governing Law

These terms are governed by the laws of Nigeria. Any disputes will be resolved in the courts of Nigeria.

Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes, mediation will be attempted before litigation.

Questions About These Terms

If you have questions about these terms of service

Legal Department

Email: legal@sautibox.app
Response time: Within 5 business days

General Support

Email: hello@sautibox.app
For general questions about the service

Mailing Address:
SautiBox Legal Team
Kano, Nigeria

For legal notices and formal communications, please use our mailing address. All other inquiries can be sent via email for faster response.

Changes to These Terms

We may update these terms from time to time to reflect changes in our service, legal requirements, or business practices.

📧

We'll notify you of significant changes via email or app notification

⏰

Changes take effect 30 days after notification

📋

Continued use after changes constitutes acceptance

📚

Previous versions available upon request